Big Hospitality Tech: Hotels

What are the three big technology issues for the hotel industry –tnooz

Discussion Questions:

1. If technology enables service, what is the role of PCI in service?

2. Should mobile computing, social media, data acquisition and mining be included? What technologies would your list include?

Click here to view my answers to these questions. How do you think PCI is related to service? Do you agree with my list? What technologies would you include?

Looking forward to your replies!

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